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Job Opportunities at Green Gorilla

Green Gorilla is Auckland’s highly successful independent recycling and waste company that sets the trends of waste services in our country. Fuelled by ambition, innovation and kiwi ingenuity, we strive to deliver the most sustainable way to manage and process waste for a cleaner, greener New Zealand.

CUSTOMER SERVICE REPRESENTATIVE

We are currently seeking an experienced and enthusiastic Customer Service Representative to join our team with an immediate start. In this role, you will field calls and emails from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service, but we are willing to train the right person. This position is key in supporting the business.

Key Responsibilities of the role include:

  • Field phone calls and emails
  • Provide information to customers about order status and product queries
  • Process customer orders/changes/returns according to established policies and procedures
  • Follow up customer queries
  • Accurate and fast data entry
  • Assist with dispatch as required

Our ideal candidate would have the following:

  • Proven customer service experience
  • Contact centre experience would be a definite advantage
  • Excellent time management skills and ability to prioritise a demanding workload
  • Work at a fast pace with high volumes
  • Excellent verbal and written communication skills
  • Proven problem-solving skills
  • Strong relationship builder and team player
  • Sound geographical knowledge of Auckland Region
  • Logical thinker with a positive can-do attitude
  • Solid skills using software systems and processes

If you are looking for an opportunity to join our dynamic team that collectively works towards a common goal of leaving our environment better, apply now.

Please note: we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early.

Applicants for this position must hold NZ citizenship/residency or the legal right to work in New Zealand.

Please email your current CV and cover letter to recruitment@greengorilla.co.nz

OPERATIONS/TRANSPORT SUPERVISOR

We are seeking a well-rounded, energetic, adaptable and experienced Operations/Transport Supervisor to join our Operations team. You will be someone who has transport and operational experience working with both internal and external customers and have the nous to work with drivers as well. Trucks and routing will be familiar to you and you will flourish in a fast-paced environment.

As part of this dynamic team, you will have effective communication skills combined with strong and positive supervisory skills while providing outstanding leadership to the team. As part of your role you will be comfortable monitoring drivers’ daily tasks; route optimisation; overseeing efficiency of operational processes; analysing and reporting and managing costs. The Operations/Transport Supervisor will also be responsible for training and competency assessments of drivers.

Our ideal candidate will have the following:

  • Relevant qualification in Business, Logistics or related field.
  • 3 - 5 years experience in operations and/or the transport industry.
  • Proven previous people management experience in a similar field or environment.
  • Self-motivated and works to strict deadlines.
  • Strong written and verbal communication is a must.
  • Advanced computer skills.
  • Proven problem-solving skills.
  • Strong relationship builder and team player.
  • Route optimisation experience.
  • Full and clean NZ Class 2 licence, with Class 4 being preferable.

 If you are looking for an opportunity to join a dynamic team that collectively works towards a common goal of leaving our environment better, apply now.

Please note: we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early.

Applicants for this position must hold NZ citizenship/residency or the legal right to work in New Zealand.

Please email your current CV and cover letter to recruitment@greengorilla.co.nz

CLASS TWO OWNER-DRIVER - BUSINESS SOLUTIONS COMPOST

This is an Owner Driver role in our business solutions division collecting compost material in wheelie bins across the greater Auckland area. As an Owner-Driver, you will be purchasing a fit for purpose cab and chassis with a rear load compaction unit fitted to the truck. The route will be six days a week, circa 60 hours per week. You will be visiting a large variety of sites that have scheduled collections for apartments, schools, shopping centres, restaurants and commercial businesses. Access will vary and require skill and patience to ensure collections are made.

As an Owner Driver, you will be running your own business so will be responsible for paying GST, tax and operating bills. You are required to be GST registered and have your own (or company) Transport Service Licence.

The person:
Class Two Driver’s Licence. An experienced licenced driver who has stayed current with developments in equipment, tools, business practices and regulations so your knowledge and skills are sharp and up-to-date. You will have an excellent driving record because we believe it shows you have respect for others on the road and you are a professional.

Mechanical and Maintenance Skills. You will have basic knowledge of how a truck operates so you can carry out minor breakdown repairs as necessary and can do what is needed to help ensure your truck meets compliance and other safety standards. This contributes to a safer working environment not only for you but for everyone else you are sharing the road with.

Alertness. Keeping your truck and unit clean is part and parcel of what makes you a great driver. Also being aware of factors including the condition of the vehicle, the road and traffic. Alert drivers are attuned to all the input that they are receiving and will realise that a strange sound, vibration or even an odour is an early warning signal of developing trouble.

Reliable and Honest. Green Gorilla drivers do what they say they’re going to do, how and when they promise to do it. We work with deadlines and schedules that depend on the driver’s timely performance. We don’t fudge on aspects of laws and regulations, either. Our drivers have the satisfaction of doing the job right, completely, legally and safely.

Courteous. Part of our Green Gorilla culture is that our drivers have good “people skills” to interact well with other drivers, customers and service staff.

If you are looking for an opportunity to join a dynamic team that collectively works towards a common goal of leaving our environment better, apply now.
Please note: we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early.
Applicants for this position must hold NZ citizenship/residency or the legal right to work in New Zealand.
Please email your current CV and cover letter to recruitment@greengorilla.co.nz.

OPERATIONS GRADUATE

The Operations Graduate is an exciting career pathway opportunity where you can build valuable leadership skills in an environment that rewards inspired thinking and behaviour.

The position:

The position is supported by strong internal guidance and external learning support to ensure your skills and knowledge are tracking for exceptional growth across business processes, systems and team management.

Your career kicks off by learning our business framework within a team that will appreciate your rolled-up shirt sleeves attitude and ownership of problem-solving. You will develop experience across our business systems that service a broad range of commercial sectors to ensure we deliver the best outcomes for our clients and maximum efficiency for our own operations. Along your career journey, you will learn to manage processes, analyse data, supervise, guide and inspire staff, become ingrained with customer service superstar traits and make a wide range of managerial decisions that move Green Gorilla on a constant forward trajectory.

The candidate:

You will be a recent university graduate with a bachelor degree, however, you are more important than the type of degree you have attained, so we are open to degrees that may not be the obvious choice. We are on the hunt for a very special person who has the energy, drive, intelligence and character to define how their career and skills develop across our organisation.

The type of person that will succeed in our environment will be an analytical problem solver who can demonstrate an ability to think outside the square; work within strong commercial initiatives; have clear written and verbal communication skills, honesty; integrity; reliability; high attention to detail; strong organisational skills and computer skills. As we mentioned this position is a career pathway opportunity and Green Gorilla are committed to assisting you to grow your skillset, refine your strengths and along with our other graduates, launch your career.

Green Gorilla provides this opportunity as a permanent full-time position, for a minimum of 40 hours per week to work with the top industry professionals. Join us as we collectively work towards a common goal of leaving our environment better.

Please note: we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early.

Applicants for this position must hold NZ citizenship/residency or the legal right to work in New Zealand.

Please apply online now or email your current CV and cover letter to recruitment@greengorilla.co.nz

YARDMAN

We are currently seeking an enthusiastic individual, willing to learn and develop, to join our team as a Yardman. Using your skills, experience and positive attitude, you will be responsible for assisting in the yard with maintenance, cleaning and delivery of equipment.

Key Responsibilities of the role include:

  • Cleaning and preparation of equipment for delivery.
  • Keeping yard area tidy, organised and free of waste.
  • Responsible for keeping records of incoming and outgoing stock.
  • Reporting any equipment faults or missing equipment.
  • Helping with maintenance duties when required.
  • Topping up gorilla bag stock in the office when required and preparing the bags for courier runs.
  • Cleaning and storing equipment once returned after service and taking stock.
  • Operating a service vehicle and delivering equipment to customer sites.

Our ideal candidate would have the following:

  • Proven problem-solving skills.
  • Good verbal and written communication skills.
    Computer literate.
  • Strong relationship builder and team player.
  • Physically fit and strong.
  • Previous experience in a similar role.
  • Can-do attitude.
  • Full and clean NZ Class 1 licence.
  • Current forklift license and Class 2 licence will be an advantage.

If you are looking for an opportunity to join a dynamic team that collectively works towards a common goal of leaving our environment better, apply now.
Please note: we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early.
Applicants for this position must hold NZ citizenship/residency or the legal right to work in New Zealand.
Please email your current CV and cover letter to recruitment@greengorilla.co.nz

BUSINESS DEVELOPMENT

We are seeking a well-rounded, energetic, adaptable and experienced Business Development person to join our Sales team. This role is packed with opportunities for growth. You will be reporting to our Commercial Sales Manager while working in our wider sales space which includes Trade and Industrial. In this role, you will be actively seeking new opportunities to drive business in the Franklin district; developing and growing relationships with Commercial customers/prospects. Ideally, you will be local or familiar with the Franklin district with strong ties to the local community that you live in. The ideal candidate will already have established local networks and relationships in the area.

You will be identifying new business opportunities while also managing client accounts and providing subject matter expertise and solutions for our customers. Identifying needs and opportunities in the market is also important.

On offer is a competitive salary + commission + Electric Vehicle.

Our ideal candidate will have the following:

  • Outstanding and proven sales experience and planning across various sized businesses.
  • Qualification in Business, Logistics or related field.
  • Proven relevant experience in a similar environment/role is preferable.
  • Self-motivated and works to strict deadlines.
  • Strong Written and Verbal Communication is a must.
  • Computer literate.
  • Proven problem-solving skills.
  • Strong relationship builder and a team player.
  • Proven sales and negotiation skills.
  • Ability to build strong business relationships with key internal and external stakeholders.

If you are looking for an opportunity to join a dynamic team that collectively works towards a common goal of leaving our environment better, apply now.

Please note: we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early.

Applicants for this position must hold NZ citizenship/residency or the legal right to work in New Zealand.

Please email your current CV and cover letter to recruitment@greengorilla.co.nz

DRIVER – SIDE LOAD COLLECTION VEHICLE – CLASS 4

We are currently seeking fit and experienced Class 4 Drivers to join our growing team. Using your skills and experience you will be joining the team for the newly awarded Council contract for the collection of refuse, recycling and food waste in the Central West Auckland area. This 12-year contract will cover approximately 80,000 households. The role will include operating a side load vehicle five days a week and may include an extra weekend day when there is a public holiday. Flexibility in start and finish time may be required. We offer our driver team a prestart continental breakfast to help kick start their day.

Key Responsibilities of the role include:

  • The collection of refuse, recycling and food waste as required, while complying with council contracts
  • Operating in a safe working environment
  • Operating vehicles in a safe and efficient manner while adhering to company policies and procedures
  • Accurately completing all required documentation
  • Keeping your truck and unit clean

Our ideal candidate would have the following:

  • Class 4 drivers licence with at least 2 years relevant driving experience
  • Proven relevant experience in a similar environment/role
  • Relevant transport industry knowledge and experience
  • Self-motivated and the ability to work to strict deadlines
  • Good verbal and written communication skills
  • Proven problem-solving skills
  • Strong relationship builder and team player

If you are looking for an opportunity to join a dynamic team that collectively works towards a common goal of leaving our environment better, apply now.

Please note: we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early.

Applicants for this position must hold NZ citizenship/residency or the legal right to work in New Zealand.

Please email your current CV and cover letter to recruitment@greengorilla.co.nz